# The Chateau Spa & Wellness Resort

This Berjaya Hills resort combines castle-inspired accommodation with La Santé Spa. Its published facilities include steam and sauna rooms, an aroma hydro pool, a salt pool, and fitness and yoga classes.

[Canonical profile](<https://wellness-longevity.com/my-chateau-bukit-tinggi>)
Language: English
Location: Bukit Tinggi, Pahang, Malaysia
[Official website or resource](<https://www.berjaya.com/our-businesses/hospitality/the-chateau/>)

## Features, topics and format

- La Santé Spa
- Steam room and sauna
- Aroma hydro pool
- Salt pool
- Fitness and yoga classes

## Practical information

Location: Bukit Tinggi, Pahang, Malaysia

Address: KM 48 Persimpangan Bertingkat Lebuhraya Karak, 28750 Bukit Tinggi, Pahang, Malaysia

Status: Operating — according to listed sources

WLR: not assessed.

## Questions about a healthy stay

Questions are inspired by WELL v2. Unanswered questions are unknown, not evidence that a facility is present or absent. This is not a WELL certificate.

### Where is The Chateau Spa & Wellness Resort located?

The Chateau Spa & Wellness Resort: KM 48 Persimpangan Bertingkat Lebuhraya Karak, 28750 Bukit Tinggi, Pahang, Malaysia.

Property information; room-specific conditions are not verified.

Sources reviewed: 2026-10-03

- [The Chateau Spa & Wellness Resort: official facilities / location](<https://www.berjaya.com/our-businesses/hospitality/the-chateau/>)
- [The Chateau Spa & Wellness Resort: official facilities / location](<https://thechateau.com.my/20180815TheChateauWellnessResort.pdf>)
- [The Chateau Spa & Wellness Resort: official facilities / location](<https://experience-bukittinggi.thechateau.com.my/>)

### What operating status is listed for The Chateau Spa & Wellness Resort?

The catalogue lists this property as operating, according to the cited sources. This does not confirm room availability for particular dates.

Property information; room-specific conditions are not verified.

Sources reviewed: 2026-10-03

- [The Chateau Spa & Wellness Resort: official facilities / location](<https://www.berjaya.com/our-businesses/hospitality/the-chateau/>)
- [The Chateau Spa & Wellness Resort: official facilities / location](<https://thechateau.com.my/20180815TheChateauWellnessResort.pdf>)
- [The Chateau Spa & Wellness Resort: official facilities / location](<https://experience-bukittinggi.thechateau.com.my/>)

### What are the temporary-stay terms at The Chateau Spa & Wellness Resort: minimum stay, total price and cancellation?

*Unanswered.*

### Does The Chateau Spa & Wellness Resort hold a current WELL certification, and which buildings and spaces does it cover?

*Unanswered.*

### How does fresh air enter bedrooms at The Chateau Spa & Wellness Resort, and can guests open the windows?

*Unanswered.*

### What air filtration is provided at The Chateau Spa & Wellness Resort, and when were the filters serviced?

*Unanswered.*

### Does The Chateau Spa & Wellness Resort have recent CO₂ and PM2.5 measurements with dates and the specific room tested?

*Unanswered.*

### Is smoking prohibited throughout The Chateau Spa & Wellness Resort or only in certain areas?

*Unanswered.*

### Can guests drink the tap water at The Chateau Spa & Wellness Resort, and are the latest test results available?

*Unanswered.*

### Where can guests refill drinking water at The Chateau Spa & Wellness Resort, and how is the treatment system maintained?

*Unanswered.*

### How are plumbing, showers and hot-water systems maintained between stays at The Chateau Spa & Wellness Resort?

*Unanswered.*

### When were the rooms at The Chateau Spa & Wellness Resort last checked for leaks, dampness and mold?

*Unanswered.*

### If The Chateau Spa & Wellness Resort has a pool or plunge pool, how is water quality monitored and where are the results?

*Unanswered.*

### What dining options are listed for The Chateau Spa & Wellness Resort?

*Unanswered.*

### Does The Chateau Spa & Wellness Resort offer vegetables, fruit, whole grains, plant-based meals and options without added sugar?

*Unanswered.*

### Where can guests find ingredient and allergen information at The Chateau Spa & Wellness Resort?

*Unanswered.*

### Can The Chateau Spa & Wellness Resort arrange meals for a food allergy, and how is cross-contact prevented?

*Unanswered.*

### Do the rooms, villas or apartments at The Chateau Spa & Wellness Resort have a kitchen, refrigerator and self-catering facilities?

*Unanswered.*

### Do bedrooms at The Chateau Spa & Wellness Resort have blackout curtains or shutters?

*Unanswered.*

### Can guests at The Chateau Spa & Wellness Resort dim the lights and control bedside lighting separately?

*Unanswered.*

### Do rooms at The Chateau Spa & Wellness Resort have daylight and suitable lighting for reading or working?

*Unanswered.*

### What walking, running or cycling routes are available near The Chateau Spa & Wellness Resort?

*Unanswered.*

### What exercise spaces and activities are listed for The Chateau Spa & Wellness Resort?

*Unanswered.*

### Which exercise sessions and pools at The Chateau Spa & Wellness Resort are included in the stay, and is advance booking required?

*Unanswered.*

### Can guests control their bedroom temperature at The Chateau Spa & Wellness Resort?

*Unanswered.*

### Do all bedrooms at The Chateau Spa & Wellness Resort have cooling or heating, and can it run overnight?

*Unanswered.*

### Is humidity measured at The Chateau Spa & Wellness Resort, and are recent readings available for the selected room?

*Unanswered.*

### What noise sources are near The Chateau Spa & Wellness Resort, especially at night?

*Unanswered.*

### Does The Chateau Spa & Wellness Resort have information about bedroom sound insulation or measured noise levels?

*Unanswered.*

### Does The Chateau Spa & Wellness Resort have quiet hours, and can guests choose a quieter room?

*Unanswered.*

### Which cleaning products are used at The Chateau Spa & Wellness Resort, and can guests request fragrance-free cleaning?

*Unanswered.*

### When was the selected room at The Chateau Spa & Wellness Resort last renovated or furnished with new furniture?

*Unanswered.*

### Does The Chateau Spa & Wellness Resort provide information about finish materials and their emissions documentation?

*Unanswered.*

### What spaces for rest and relaxation are listed for The Chateau Spa & Wellness Resort?

*Unanswered.*

### Does The Chateau Spa & Wellness Resort provide access to a garden, green space or another outdoor natural setting?

*Unanswered.*

### Is there a quiet place to unwind away from shared areas at The Chateau Spa & Wellness Resort?

*Unanswered.*

### Is there a step-free route from the entrance to the bedroom and bathroom at The Chateau Spa & Wellness Resort?

*Unanswered.*

### What are the doorway widths and bathroom accessibility features at The Chateau Spa & Wellness Resort?

*Unanswered.*

### How can guests contact the responsible staff member at The Chateau Spa & Wellness Resort and report a problem during their stay?

*Unanswered.*

### Where can guests find fire and other emergency instructions at The Chateau Spa & Wellness Resort?

*Unanswered.*

- [IWBI · WELL v2](<https://support.wellcertified.com/hc/en-us/articles/25652808225687-Understand-the-architecture-of-WELL-v2>)
- [IWBI · Hospitality](<https://support.wellcertified.com/hc/en-us/articles/25650562118935-Hospitality>)

## Sources and currency

Catalogue information compiled from the sources listed below. A source review is not an on-site inspection or certification.

Sources reviewed: 2026-10-03

- [The Chateau Spa & Wellness Resort: official facilities / location](<https://www.berjaya.com/our-businesses/hospitality/the-chateau/>)
- [The Chateau Spa & Wellness Resort: official facilities / location](<https://thechateau.com.my/20180815TheChateauWellnessResort.pdf>)
- [The Chateau Spa & Wellness Resort: official facilities / location](<https://experience-bukittinggi.thechateau.com.my/>)

A catalogue profile is not an independent WLR assessment or WELL certification. Confirm current terms and availability with the provider.
